FREQUENTLY ASKED QUESTIONS
We truly do our best to answer your queries sent to us directly via our service number and/or email address ASAP. During the working time, we can give you a quick respond. If we are out of work, please be patient and considerable to give us a little more time.
OUR SIZE CHART IS ACCURATE. All orders when shipped are final.
WE ONLY ACCEPT PAYPAL PAYMENTS THROUGH THIS WEBSITE. Paypal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use Paypal, your financial information is never shared with the merchant.
FOR BPI AND BDO BANK DEPOSIT OR MONEY REMITTANCE PAYMENTS please contact us through mobile number 0917 714 4433 or for guidelines.
PLEASE PROVIDE YOUR COMPLETE NAME, ADDRESS, AND MOBILE NUMBER.
After your Paypal payment or BPI bank deposit/money remittance payment is confirmed your purchased item/s will be shipped within the day through JRS Express door-to-door delivery. Shipping will take approximately 2-3 working days only.
IS IT UNISEX?
YES! There is no difference between men and ladies due to super support. Current products are matched with men's size. For ladies, S/M are most commmon size; small is appropriate for size 6 -8 and medium for size 10 - 12.
IS IT TOO SMALL ALTHOUGH I BOUGHT FOLLOWING THE SIZE CHART?
Because the size chart is based on standard body type, individual difference is inevitable. The product itself is designed to fit tightly. If you can move with some comfort, then, it's the right size. However, if the pressure is too much uncomfortable, you can choose a size bigger.
IS IT FOR ALL SEASONS?
YES! All the products has the function of keeping the proper body temperature in the fabric itself throught the year.